2. FAQs

FAQs

How can we help?

We've shared the answers to some of the most frequently asked questions about key issues that are important to you.

  • All FAQ's

  • Baxi Packaged Solutions

  • Control Single channel

  • Control Twin Channel

  • Heat Pumps

  • Professional

  • Training

Are there grants available for heat pumps?

Different areas may offer different grants to help you with the cost of installing an air source heat pump. Find out if you are eligible on this page.

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Where are the prefabricated solutions manufactured?

Our prefabricated solutions are manufactured in a controlled environment at our state-of-the-art site in Preston. Read more...

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What services does Baxi Packaged Solutions supply?

Baxi Packaged Solutions supply a wide variety of solutions. Take a look...

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What is the Boiler Upgrade Scheme (BUS)?

Find out what the Home Energy Grants is and how it works here...

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What can customers do to reduce the cost of an air source heat pump installation?

Cost of installing an air source heat pump can be expensive. But homeowners can reduce their carbon footprint & increase property's efficiency. Read more

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What are the benefits of our prefabrication?

Our prefabricated solutions are factory-assembled and pre-tested, ready for installation and commissioning. Take a look at some of the advantages here...

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How long does it take to manufacture my prefabricated packaged order?

This is based on how complex your order is, however to find out our most up to date turn around time for your project, please contact us on packagedsolutions@baxi.co.uk.

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I've booked a Baxi training course, what happens next?

We will send you a booking confirmation with date, time and location of your course; map & directions to the training centre; & an agenda of the day.

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How much does it cost to run an air source heat pump?

Find out how much does it cost to run an air source heat pump here at our Baxi FAQs...

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Do I have to be F-Gas certified to fit an ASHP?

Monobloc style air source heat pumps contain a hermetically sealed refrigeration circuit and do not require F-Gas certification to install.

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Contact your ASM

If you are a merchant or installer, your local Baxi representative is here to help.

Our Solutions

Our range of heating and hot water solutions are designed with reliability, performance and energy efficiency in mind. Stocked in plumbing and builders' merchants nationwide we have a wide range of models and outputs of products, flues, controls and accessories suitable for all domestic heating installations.