We've shared the answers to some of the most frequently asked questions about boilers, heating systems, servicing and maintenance.
Check out our glossary of heating terms to help you find what you are looking for.
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My Baxi app
Where can I find part numbers for spares?
We have thousands of parts and spares. Find the right part number by searching by name, brand, or Gas Council number.
Where can I get training on your products?
We have state of the art training facilities at our head office in Dublin, with courses tailored to suit your requirements.
How can I arrange for a service engineer to visit?
We have trained service agents throughout Ireland. Contact us to arrange a visit.
I need some technical help
Speak to our technical department for help and advice.
Where can I get information about your products?
Our sales team is on hand to tell you all about our products.
Can I still replace my old gas boiler?
Yes, you can replace your existing gas boiler but you don’t have to do this before 2025. Find out more at Baxi's FAQ section...
Do I have to have a magnetic Boiler filter installed?
Fitting a filter is considered best practice when installing a new boiler. The installer must carry out the following steps when a new boiler is fitted...
How do I connect My Baxi app to my Alexa?
Learn how to connect My Baxi app to Alexa. Once you've linked your uSense to Smart Home device, you can ask Alexa to announce or set the Room Temperature.
How-to Guides
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